5 Tips for Finding the Right Home Care Provider for Your Loved One
Finding the right home care provider for our loved one can be a challenging process. It is essential that we find someone dependable, experienced and trustworthy to ensure their safety and comfort. Whether it is selecting the right home care provider to keep track of their daily routine and medications, or finding one for domestic purposes such as cleaning, finding quality care doesn’t have to be overwhelming.
The good news is there are several steps you can take to ensure you make the best decision possible when selecting a home care provider. From reaching out to trusted sources for recommendations to scheduling consultations, this post gives you five tips for ensuring family members have access to tailored and high-quality home care services that meet their individual needs safely and securely.
How many people receive home care in the UK?
The number of people receiving domiciliary care in the UK is more than 950,000.
How many home care providers are there in the UK?
There are just over 10,100 home care providers in the UK which are registered and regulated by their country’s regulatory body.
How many people work in home care?
The UK domiciliary care workforce totals nearly 823,000.
1. What Type of Care is Needed?
It is important to determine what type of care is needed, whether it’s 24/7 care or a call in service for a few hours, it will all depend on your loved one. You will also need to determine if it is to help with their day-to-day life such as keeping up with the housekeeping or with personal health such as bathing. Is it medical care assistance that is needed? Suitable for someone dealing with a long-term illness or recovering from surgeries or injures. You will need to determine what type of home care they require the most, then you can determine what agencies can meet these requirements.
At Care 24-7, our first step is to work closely with you to develop a person-centred Individual Care Plan that will take into consideration your wishes and preferences regarding your personal home care needs. This plan and the quality of your home care service will be monitored and reviewed regularly to ensure you are totally satisfied with all aspects of the support you receive from us.
2. Get Recommendations
Ask family, friends, and healthcare professionals for recommendations on reputable home care providers. Take time to research quality home care providers and read online reviews to get a better understanding of the services they offer and the quality of care they provide. Do they provide 24/7 care? Are staff members fully qualified? Do they receive regular inspection checks? Use review sites such as Trustpilot to see what other people have said about providers.
3. Schedule Consultations
It is a good idea to schedule consultations with different providers to get a sense of their approach to care and to ask any questions you may have. Scheduling consultations with multiple providers will allow you to compare and contrast their services and determine which provider is the best fit for your loved one. Come prepared and bring a list of questions to the consultations which will help you gather the information you need to make an informed decision. Ask to take a tour of the provider’s facility, giving you a sense of the environment and equipment. It will also give you a sense of the provider’s team and how they are in person.
At Care 24-7, we do the utmost to support you with all the help, advice and information you may need to give you the confidence to make your own decisions right from the start of the process.
4. Ask Questions
Before you choose a home care provider, make sure to ask questions during the interview process to ensure that the provider is a good fit for your loved one. Ask about their experience in caring for seniors, their availability, any additional services they may offer, and how they handle emergency situations. Here are examples of some questions for the home care provider.
Questions to ask a home care provider:
- Do you check references before offering them work?
- What qualifications and experience do the carers have?
- How will you match the most suitable carers to my needs?
- Does the agency have a high turnover of carers? A high staff turnover might suggest that staff aren’t happy with their employment.
- Is it possible to meet potential carers in advance?
5. Compare Costs
It is important to compare the costs of different home care providers to make sure you are getting the best value for your money. Work within your own budget, you might also be lucky and insurance might cover it. Check if there are any types of payment plan options that might be available to you.
There may be funding to finance your care needs so it is worth speaking with your Local Authority for an assessment on your financial situation. For more information please contact your local council and request a “care needs assessment”.
These five factors are important to consider when narrowing down your choices and to make sure you choose the right home care provider that suits you. By taking the time to do your research, the search won’t be so daunting and your loved one will have the correct home care help they require in no time.